Customer Service Center:
The center links between the customers and the concerned department in the chamber that it responds and replies to the customers queries and request fast and excellently.
General Framework for Customer Service Center:
• Introducing all the Jeddah Chamber services and their requirements
• Facilitating the resolution of obstacles face members internally and with the government agencies
• Responding to questions and inquiries.
Customer service interaction with a customer
• Responding to the customer inquiries directly, privately and fast.
• Receiving cases and requests from the unified number 900 to be registered in CRM system.
• Sending SMS.
Online customer service department:
• Receiving customer requests through the Jeddah Chamber website and e-mail to be registered in the CRM system.
• Receiving comments and complaints via social media .
Do you have inquiries about any information, procedures or certain events of the Jeddah Chamber?
Do you want to know more about the Jeddah Chamber services?
Do you have any notes or suggestions?
We, Customer Service Center at your service
contact us at 920024200 or at e-mail email@example.com